Non Disclosure Agreement (NDA)

bluesky operate a complete non disclosure agreement with their customers in relation to both the activities of the customer and their dealings with bluesky. Any specidic concerns can be discussed.

Data Protection Notice

This notice explains how we will process your personal information.

Data Protection Principles

bluesky complies with the principles of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003. The eight principles relating to the processing of personal information are:

• Fairly and lawfully processed
• Processed for a limited time
• Adequate, relevant & not excessive
• Accurate
• Not kept longer than necessary
• Processed in accordance with your rights
• Secure
• Not transferred to countries without adequate protection

Your privacy and security is of utmost importance to us. We will always follow these principles and ask you how you would like us (or our partners) to communicate with you. The Information Commissioner regulates compliance with the Data Protection Act.

Why we collect your data?

By collecting your data, it allows us to understand what your needs and wants are, provide personalised content and match the most relevant adverts and services for you. It also allows us to provide targeted offers and services you may be interested to hear about.

Who we are?

Please see our about us page. In the event that we sell our business, customer information may be one of the transferred business assets. If this happens, your information will still be subject to this policy.

Consent

By returning or submitting a form with your personal information to us or your continued use of our services, you consent to:

• our processing your sensitive personal data such as health data for the above purposes;
• the transfer and processing of your information in countries outside of the European Economic Area which may not provide the same level of data protection as Ireland.

If we do make such a transfer or if your personal information will be processed outside of the European Economic Area, we will put a contract in place to ensure your information is protected or where applicable covered by the US 'Safe Harbor Program".

Marketing consent

If you are an existing customer we will keep you informed of product developments that relate to these products and services. When you give us your personal information, we will give you an option to receive additional ongoing marketing communications from us which may include offers and news of alternative products and services. We do not sell our customer data to other companies to use for their marketing purposes. All of our marketing communications will have a method to unsubscribe. You may also exercise your right to opt out of the use of your information for marketing purposes at any time by contacting us by one of the methods explained at the end of this notice. Please note: Many products or services include personalised communications as part of their package; users will be given the opportunity to control the receipt wherever possible. In the event that the product or service consists entirely of communication (e.g newsletters) this may take the form of unsubscribing from the specific communication. If you purchase or redeem an offer with us, we may need to disclose your personal information to our partners, suppliers and subcontractors in order to process your order, fulfil deliveries, complete billing and invoicing transactions and to inform delivery and logistics planning. We may supply personal data to trusted suppliers for analysis purposes. This will be done under agreement with us and will be in line with this policy. bluesky or its employees cannot be held liable for subsequent issues arising from third party usage of transferred data.

Disclosure

Your personal information will be disclosed where we are obliged or permitted by law to do so. If you post or send offensive or objectionable content anywhere on or to any of our websites or otherwise engage in any disruptive behaviour on any of our websites, we can use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.

Cookies and IP Addresses

When you visit one of our websites, we may send you a cookie. A cookie is a small file placed on your computer for the following purposes:

• Cookies help us to recognise you when you come back to our websites and to note the advertisements displayed to you. This helps us to choose adverts that we think are more relevant to you. We may use the services of third party ad servers for this purpose. A third party ad server is a company that specialises in maintaining, serving, tracking and analysing results of online advertising campaigns.
• Cookies may be used to compile anonymous statistics about online activity. A third party collects such data on our behalf to measure website performance. Information collected is aggregated for reporting purposes. The use of this service assists us in measuring and improving our websites.
• We may also track IP addresses. An IP Address is a number that can identify an Internet Service Provider and country location. It cannot provide personal information

Cookies cannot be used by themselves to identify you. You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. It is your responsiblity to manage cookies on your own devices. Click here to learn how to manage cookies.

Flash Cookies
When you use one of our websites that uses Macromedia Flash Player, a small Flash Cookie may be used. The purpose of using these cookies is to store your flash player preferences and enhance your browsing experience. Flash Cookies are stored on your computer in a similar way to standard cookies, except they are stored in a different location. Due to this, it is not possible to block or manage Flash Cookies directly from your browser. In order to manage or delete Flash Cookies, please visit Adobe's website, which provides full information by clicking here.

Third Party Cookies
Our websites may contain third party advertising and sponsorship. It is possible that these third party advertisers may download cookies to your computer. Cookies may then be used to allow the advertisers to compile anonymous statistics, personalise advertising content and monitor the effectiveness of their campaigns. We cannot control nor do we have access to any cookies placed on your computer by third party advertisers and sponsors.

Web Beacons and URL tracking
As part of our email communications and website analyses, we may use web beacons and track URL's. Web beacons are electronic files that count users who access a website or page and can also allow us to see if a cookie has been activated. Web beacons on web pages or email communications allow us to see how successful an article may be or that an email message was successfully delivered and read. Tracked URLs will count the amount of clicks on a web page. This allows us to edit the site according to the popularity of the articles you read. You can't decline web beacons, however by preventing cookies being used on your computer, you can prevent web beacons from tracking your activity. For information about managing your cookie options, please click here. Please be aware that if you disable cookies, many services on our websites will not be available to you, particularly those that contain personalised content as outlined below.

Payment and credit checks

Customer data will be used to take payment for products and services and may be used to verify credit details related to this payment. Permission to do so is implicit in providing financial details to process payment. Direct Debit information may be retained for ease of renewal of services. If you apply for credit then to help us to make credit decisions about you, to prevent fraud, to check your identity and to prevent money laundering, we may search the files of credit reference agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated for fraud prevention, money laundering prevention and occasionally for tracing debtors.

Personalised content

The content on our websites and in our email communications may be adjusted depending on what we know about the content, products and services that you like. This means we can highlight content and articles that we believe will be of interest to you. Advertising content may be adjusted depending on personal information. In some instances, this targeted advertising may be created by third parties and the information will be collected and held by these third parties outside the control of bluesky. We provide personalisation by using cookies, IP addresses, web beacons and URL tracking. A full explanation of how this works and how you can prevent the use of such activities, please see our Cookies, and IP Address section.

Information Requests

You have a right to ask for a copy of your personal information which we hold about you (for which we may charge a small processing fee) and to ask us to correct any inaccuracies in your personal information (which is free). To make sure we follow your instructions correctly and to improve our service to you through training of our staff, we may monitor or record telephone calls.

Notification of changes

From time to time, we may make changes to the Privacy Policy. This may be in relation to changes in the law, best practice, changes in our services or treatment of your personal information. We will always display clearly when the privacy policy was last amended on the website.

How to contact us

Contact us